This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.MRT-Direct Privacy Policy
MRT-Direct will never share your personal information collected by Yahoo stores with any 3rd party for any reason. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
MRT-Direct reserves the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the site. Any such change, update or modification will be effective immediately upon posting on the site.
MRT-Direct Shipping & Return Policy
Important: Read this notice prior to purchase and/or installation of MRT product.
-Always check package to be sure installation instructions and all hardware is included (where required)
-All MRT products should fit without force
-All surfaces where an adhesive is required should always be prepped before attempted installation
-ALWAYS read installation instructions COMPLETELY before installing products
MRT is not responsible for any costs due to improper fitment, product preparation, or installation. Contact MRT with any concerns before installing the product.
We use extra care when inspecting products before shipping. If you are not satisfied, contact our customer service staff immediately.
If the package is lost, opened, or damaged while in transit, contact MRT within 24 hours of receiving the damaged product. Please keep all original packaging. Do not contact the shipping carrier directly; MRT will file any necessary damage claims.
All sales through MRT are considered final and customer service must authorize any product return. Any request for returning a product must have a return authorization (RA) number issued within 7 days of receiving the product. MRT will only accept products returned in good condition, no products will be accepted after installation has occurred. All returns are subject to a 20% restocking fee. This fee will be waived if the customer wishes to exchange the product for another of equal or greater value. All returned items must be freight prepaid. Items must be returned within 15 days from receipt of the RA, otherwise the RA will be voided, the product will no longer be accepted, and no refund will be given.
Credit will not be issued for unauthorized returns or COD returns. To obtain authorization, contact MRT customer service directly at (734) 455-5807. Authorized returns will be sent to the following address:
MRT-Direct
Attn: RA#______
45646 Port St.
Plymouth, MI 48170
Customer is responsible for all shipping costs and 20% Restocking Fee incurred if delivery is attempted without success and/or product is refused at the time of delivery.
Thank you for your business and we are looking forward to the opportunity to serve you again in the future.
Sales: 1.734.455.5807 FAX: 1.734.455.5808
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!,
click here.